Klarweg: one citizen app, one administration portal, one shared core
Citizens get a guided app, staff get a clear work portal. Both draw on the same versioned content and rules core. One submission, end to end, without media breaks.
Citizen app
The submission and assistance channel for citizens and businesses. Step-by-step guidance, document vault, checklists, and deadlines ensure cases are complete from the very start.
- Guided application and invoice submission
- Document vault, checklists, tasks, and deadlines
- Multilingual and plain language, on smartphone and desktop
Useful on its own: in basic mode, citizens fill in applications guided and multilingual, keep documents in the vault, and export the finished official form as a PDF, even before their municipality runs the portal.
Real prototype · Demo data
Administration portal
The operational work and management interface for municipal teams. Work queue, case detail, routing, clarification queue, deadlines, and evaluations are bundled into one consistent surface.
- Work queue, status model, forwarding, and completion
- Audit trail, role model, and export history
- KPI dashboard for management and optimization
Real prototype · Demo data
Managed Content
The shared core beneath app and portal: rules, translations, text modules, and form logic are managed centrally and versioned, then deployed consistently into both surfaces. This creates a scalable quality model for services, content, and governance, as the basis for multilingualism, plain language, and traceable rollouts.
