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ProDiFair
GovTech solution for municipalities
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DE
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Interested in a pilot, exchange, or demo?

Are you interested in a pilot or simply want to learn more about ProDiFair? We welcome your enquiry, whether you are an interested municipality or a strategic partner. Together, we are shaping the digital administration of tomorrow.

  • Direct communication at eye level, short paths, fast responses
  • Non-binding initial exchange about your requirements and our solution
  • Flexible pilot projects with measurable added value for your community
Frequently asked questions

What municipalities usually ask us.

The questions that come up in every initial meeting, answered here before you need to ask.

Do we need to replace our existing specialist systems? +
No. ProDiFair operates as a submission and processing layer on top of existing systems. DMS, eFile, and specialist systems remain untouched. We improve the quality of incoming submissions and the processing flow, not the archiving or the specialist system behind it.
Does the citizen app work without our municipality's portal? +
Yes. The citizen app is useful on its own: citizens fill in applications guided and multilingual, manage documents in the vault, keep track of deadlines and tasks, and export a complete PDF to submit through any channel. If your municipality also runs the administration portal, the case flows through without media breaks and stays steerable. That is the full value for both sides.
How long does the rollout take? +
From the initial meeting to the first real case in the system typically takes about six weeks, assuming scope and data protection documents are agreed upon promptly. We provide all templates and actively support the process. The pilot itself then runs for three to six months.
Who is responsible for data protection? +
The municipality remains the data controller under GDPR. We act as data processor under Art. 28 GDPR. Before the pilot begins, we sign a Data Processing Agreement and provide TOMs, a deletion concept, and a list of sub-processors. Our infrastructure runs exclusively on EU servers.
Can the solution be connected to our existing systems? +
Yes, in the future. During the pilot, we initially operate without direct system integration, which significantly reduces the onboarding effort. The platform is API-first by design, so connections to DMS, eFile, or specialist systems are possible in a later phase.
How much effort does this create for our IT department? +
Very little. ProDiFair is fully cloud-based and requires no local installation. Your IT team only needs to grant access for the relevant case workers. We handle all further steps: setup, configuration, and training.